Frequently Asked Questions
Everything you need to know about furnishing your dream home.
What are your standard shipping and delivery times?
Most in-stock furniture items are delivered within 7-14 business days. For custom upholstery or made-to-order pieces, please allow 6-10 weeks for production and delivery.
Do you offer White Glove Delivery and assembly?
Yes, we offer a premium White Glove Delivery service which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for furniture?
We offer a 30-day return window for most items in original condition. Please note that a 15% restocking fee may apply, and custom-made orders are non-refundable.
Do your products come with a warranty?
All Furniture Fair products include a standard 1-year manufacturer warranty covering structural defects. We also offer extended protection plans for accidental stains and damage.
Can I request fabric swatches before I buy?
Absolutely! We provide up to five complimentary fabric or leather swatches to help you choose the perfect texture and color for your space. Simply contact our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you pay for your furniture over time.